Residents with a leaky faucet or no heat want it fixed—fast!

Building Owners and Property Managers will save time and money by outsourcing property maintenance to CPM Assist.

Maintenance Made Simple

Cutting edge communications technology streamlines the request and resolution process. Residents can submit work orders through a web portal, an app, or the hotline.

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CPM Assist’s technology-enabled maintenance program eliminates the challenges of receiving and resolving resident work orders.

All key players can text and send each other pictures throughout the scheduling, repair, and follow up process.

Your residents will appreciate being able to reach a live person directly. Operators offer trouble-shooting and can get emergencies addressed fast, 24/7.

Communication is logged from notification through resolution. Residents and owners/managers will know when the job is done and then, we’ll send out an off-line survey to ensure their expectations were met, before they leave a public review. If something went awry, we make it right.

Don’t be fooled by maintenance service companies that only provide a technology solution and pass the work on to random contractors. We have boots on the ground! CPM Assist has a carefully vetted staff of skilled technicians in addition to an extensive network of fully insured contractors we know personally and have worked with for years. Our people will get to know your residents and your property.

Owners and managers access information in one centralized location, streamlining approvals and communication between you and our team. CPM Assist makes life easier for everyone.

Earn more while doing less

After years of managing, improving and maintaining our own properties, we have developed a property maintenance system that works.

Your concerns about the safety of residents, preventing and quickly mitigating property damage and turning vacant units quickly are the same challenges we have gotten really good at solving. We actually enjoy it!

When you work with CPM Assist, our personal and professional approach protects and promotes the value of your property. We have the experience and technology solutions to offer you the best maintenance oversight in the industry, with absolute transparency.

Testimonials

I've dealt with many property management companies over the years, and Claritas has by far been the best. They provided excellent customer service when we need to report any issues. Claritas is the exception. I salute your professionalism!

Kimberly Parker

Our experience with Claritas has been nothing short of amazing. Whenever we have any issues on site, the company answers and responds in a timely manner.

Whitney Mason

Claritas was always honest, prompt and cared about my needs. I have recommended family and friends to this apartment building, some of which did or do live here.

Raven Grady

I've always had very positive experiences in my dealings with Claritas since they took over our building. Highly proactive, responsive, and great to work with, I highly recommend Claritas.

Reuben Cantrell

Contact Us

We love to listen to people’s stories and “talk shop”.

Let’s have a conversation about what your needs are and how we might be able to help you.

You can fill out the form and we’ll contact you. Or you can reach out to us:

[email protected]

630-983-1000

5202 Washington St. Suite 1

Downers Grove, IL 60515

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Get in Touch

Get in Touch